These terms govern your use of Gemora ("the App"), provided by Secretix ("we"). By installing or using the App you accept them together with Shopify's own terms.
The App lets you run a loyalty program on your Shopify store: customers earn points for actions you enable, redeem them for rewards such as discount codes and free shipping, and progress through VIP tiers. We may change, add or remove features over time.
Loyalty points have no cash value and are not a currency; they exist only within your store's program. The App calculates points from the order, customer and refund data Shopify provides. If that data is delayed, incomplete or changed, balances may be adjusted; you can also adjust a customer's balance manually.
The App is currently offered free of charge. If paid plans are introduced they will be billed through Shopify and clearly disclosed in the App before you subscribe.
Our handling of merchant and customer data is described in the Privacy Policy, which forms part of these terms.
We aim for high availability but the App is provided "as is", without warranties of any kind. We do not guarantee any particular sales or retention outcome.
To the extent permitted by law, Secretix is not liable for indirect, incidental or consequential damages, or lost profits, arising from use of the App. Our aggregate liability is limited to the fees you paid us in the twelve months preceding the claim.
You may stop using the App at any time by uninstalling it from your Shopify admin; discount codes already issued remain in your store until you delete them. We may suspend or terminate access for breach of these terms or if the App is discontinued, with reasonable notice where practicable.
We may update these terms; continued use after an update constitutes acceptance. The date above reflects the current version.
Secretix · Ho Chi Minh City, Vietnam · [email protected]
Gemora